We understand compliance is important for UK manufacturing businesses, so we have built our QBR’s around them and you.
As an IT support provider that focuses on the Manufacturing industry we know you face some of the toughest compliance, security, and operational demands in the UK.
That’s why Syn‑Star delivers IT support built around the exact standards your industry requires, keeping you compliant, secure, and always operational.
Our Quarterly Business Reviews (QBRs) are designed specifically for manufacturing compliance, giving you complete visibility, clear documentation, and ongoing alignment with the frameworks your business depends on.
Is your current IT provider slowing you down, or worse, putting your compliance at risk?
Syn‑Star invests in leading compliance and security platforms to ensure every QBR aligns with your regulatory requirements, your operational needs, and your long‑term manufacturing goals.
In this quick review we can discuss:
🔧 Troubleshoot Issues
😤 Discuss Frustrations
🚀 Boost Productivity
🛡️ Enhance Cybersecurity
Your QBRs can incorporate the compliance standards your business must meet, all aligned with Syn‑Star’s own cyber security and IT best practices.
The most widely adopted cyber certification for UK manufacturers.
We manage the full process using the CyberSmart platform, from preparation to certification and ongoing maintenance.
We can help you get and keep cyber essentials and cyber essentials plus certification.
Our process includes the complete certification and we use the cyber smart platform.
Even though the NIST2 directive does not directly apply to the UK, Syn-Star can help with ensuring you are aligned if you need to be NIS2 compliant.
Syn-Star has compliance reporting to help UK manufacturing businesses stay aligned with CIS.
Our clients love that we offer a deeper understanding of their manufacturing systems, workflows, and legacy environments resulting in a more streamlined support service.
Moving to a provider that understands your business means going forward your IT support follows the same standards you’re expected to meet.
We offer continuous protection and rapid response when it matters most choose between working hours support and 24 hour support contracts.
Real technicians, real conversations, no outsourcing required.
Changing IT providers can feel daunting so we’ve built a smooth, transparent onboarding process that keeps you informed at every step.
Discovery & Audit
We review your systems, risks, and compliance requirements.
Planning & Documentation
You receive a clear roadmap and onboarding plan.
Implementation
We take over support, secure your systems, and align compliance.
Ongoing Partnership
Regular QBRs, proactive monitoring, and continuous improvement..
People, relationships, and high standards sit at the heart of Syn‑Star.
We take the time to understand your manufacturing environment, your workflows, and your compliance pressures, building a long‑term partnership based on trust, communication, and shared goals.
Our ethos is simple: Every client relationship should last at least 10 years. That only works when communication, transparency, and reliability come first
Let Us Take Your Manufacturing Business To 100%
The main compliance we can actually complete and provide the certification for is cyber essentials and cyber essentials plus.
We can align with ISO, NIST2 and CIS.
This is difficult to say, as there can be a lot of variance with manufacturing businesses.
But we would say the initial certification is usually 1-3 months. Then for the renewal, it usually takes a couple of weeks, depending on the infrastructure.
Number of devices, types of devices and locations has a huge impact on the time it takes to achieve.
Yes!
We help manufacturing businesses achieve cyber essentials and CEPlus for the first time or help them maintain their cyber essentials annually.
We can implement the required controls and run a pre-assessment gap check.
We have all the expertise in-house to run the cyber essentials accreditation in house. We also use the cybersmart platform for the convenience of our clients.
ISO 27001 is the international standard for ‘Information Security Management System’ (ISMS).
It is a framework for manufacturing and engineering companies to manage sensitive company data by systematically identifying, assessing and mitigating information security risks.
Ultimately is is for:
No.
We will run along side your ISO and help keep your technology aligned with ISO, but we believe for our manufacturing clients to get the most from ISO, they should work with a specialist ISO accredited provider / auditor.
We will however help our clients make changes that may be required.
We map your controls to Cyber Essentials, UK GDPR security requirements, and (where relevant) NIS2 Regulations obligations.
We can also align to ISO 27001 style controls and provide an evidence pack for auditors.
We will align with the clients requirements, but the standard is :
30 day: asset register, MFA enforced, admin accounts cleaned up
60 day: patch cadence + exceptions, backup verification, baseline policies
90 day: evidence pack cadence, incident runbook, access reviews, tabletop tests – All covered in our first QBR (quarterly business review)
Yes.
A named owner is really important. but we will have two. one for technical alignment and one for account management.
Monthly risk reviews and quarterly roadmap tied overarching compliance requirements.
Yes. All through our RMM (Remote management tools) Hardware, software, versions and warranty information.
This is very common with our manufacturing clients. We start with Isolation and segmentation of the main business critical hardware and data.
Compensating controls, strict access paths, monitoring, and a phased plan to reduce risk without forcing downtime.
Yes.
All of our support packages include cyber security training and spoof testing for all users.
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